Privacy Policy

Last updated: April 2026

GLOTRAHUBS ("we", "Global Trade Hubs Solutions") respects your privacy. This policy explains what we collect when you use https://glotrahubs.com, place an order, or contact us on WhatsApp (+233 550 044 228).

Information we collect

• Checkout & delivery: name, WhatsApp number, email (optional), region, city, and delivery address.
• Orders & payments: cart items, amounts, and Paystack transaction references processed by Paystack (we do not store full card or MoMo PIN data).
• WhatsApp: messages you send us, including order confirmations and support chats.
• Technical: basic analytics (if enabled) such as page views and device data to improve the site.

How we use your data

• Fulfill orders, arrange delivery, and confirm payments.
• Contact you on WhatsApp regarding your order.
• Detect fraud, abuse, and comply with legal obligations.
• Improve our store experience and measure marketing performance.

Payment security

Online payments are processed by Paystack. Card and mobile money details are handled on Paystack's secure checkout — not on our servers.

Retention

We keep order and payment records as needed for accounting, disputes, and customer support, then delete or anonymise where appropriate.

Your rights

You may request access, correction, or deletion of personal data where applicable. Contact [email protected] or WhatsApp +233 550 044 228.

Contact

[email protected] · WhatsApp +233 550 044 228 · Accra, Ghana.